Right now, we’re shipping Australia-wide!

We hope to expand soon—stay tuned.

Yes! Once your order has been dispatched, you will receive an email within a tracking link so you can follow your package's journey. If you experience any issues with tracking, please contact our support team for assistance.

Orders are typically processed within 1-2 business days, and delivery times vary based on your location.

We ship Australia wide via Australia Post.

(All prices below in AUD$)

AUSTRALIA:

$10 for STANDARD shipping
Australia Post Standard 4-7 business days

$15 for EXPRESS shipping
Australia Post Express 2-4 business days

Please note: orders delivered outside metropolitan areas within Australia may take longer to arrive.

We understand that shopping online for lingerie can feel risky, but we're here to make it easy for you to find your perfect GSPOT product. Your satisfaction is important to us, and if something’s not quite right, we’re here to help.

Change of Mind

Due to the intimate nature of our products, we do not offer refunds or exchanges for change of mind. Please choose carefully when placing your order.

Faulty or Damaged Items

If your item arrives faulty or damaged, we’ll gladly offer a replacement or a full refund. To be eligible:
• Contact us within 30 days of receiving your order.
• Provide your order number, a brief description of the issue, and clear photos showing the fault.

Refunds

Once your claim is approved, your refund will be processed to the original payment method. Please allow 5–7 business days for the funds to appear in your account.

Hygiene & Returns

For hygiene reasons, all lingerie items are final sale unless they are faulty.